A Quick Recap
Earlier this year, Ally Waste welcomed the WeDoTrash (WDT) team into our organization. This acquisition wasn’t about replacing people or changing what worked—it was about bringing together two teams with shared values, strong local relationships, and a commitment to serving communities with consistency, care, and accountability.
From the start, the goal has been simple: build a smooth and supportive transition for WDT communities while expanding the tools, resources, and capabilities available to them. Today, we’re excited to share how that integration has taken shape.
Integration Updates
Sales & Operations United Into One Team
All WDT sales representatives and operations leaders were retained and fully integrated into the Ally team. They’ve completed training on our expanded service lines and operational standards, ensuring they’re equipped to support customers across all of Ally’s offerings.
These teams are now operating as one—aligned on service expectations, communication processes, and nightly standards. You’ll continue to see the same familiar faces at onsite visits, tradeshows, and management-company events, backed by the full Ally Waste training and support system.
Brand & Communication Channels Unified
To simplify communication for customers and residents, all WDT channels and branding have transitioned to Ally Waste:
- The WeDoTrash website now redirects to allywaste.com
- Team members are now using Ally Waste email addresses
- WDT social media channels are being retired
- Be sure to follow Ally Waste on LinkedIn to stay informed on what we’re up to
- Field uniforms, signage, and marketing materials are shifting to Ally Waste branding
This consolidation ensures a single, clear point of contact for every customer.
Customer Support Now Centralized
Customer support for all WDT legacy communities is now handled directly through Ally Waste’s support team. This provides:
- One centralized support system
- Faster response times
- Consistent nightly service reporting
- A clearer communication process for both onsite teams and residents
The goal is simple: make it easier to get help, get answers, and stay informed.
What This Means for WDT Legacy Communities & the Texas Market
Access to More Services
While WDT focused solely on doorstep collection, communities now gain access to Ally’s full suite of on-site waste services, including:
- Recurring bulk removal
- Waste stream optimization
- Bin push & pull services
- Recycling compliance support
These services improve cleanliness, reduce maintenance workload, and help prevent overflow and missed hauls—especially in high-traffic communities.
Upgraded Technology
WDT communities now have access to Ally’s customer-facing technology platforms, giving property teams more visibility and residents a smoother nightly experience:
Customer Portal
Provides centralized access to:
- Nightly verification
- GPS tracking
- Time-stamped photos
- Service notes
- Support communication
Ally Resident App
Helps residents stay informed with:
- Pickup reminders
- Issue reporting
- Service notifications
Together, these tools make service more transparent, more predictable, and easier to manage.
Looking Ahead
As WDT and Ally Waste operate fully as one team, our focus remains the same: delivering reliable nightly service, supporting maintenance teams, and strengthening community operations across Texas.
To all WDT legacy customers—thank you for your trust. We’re here to make this transition seamless and to provide the service consistency your communities count on. If you have questions or want to explore additional services now available to you, our team is ready to help.