Valet trash
One Less Chore for Your Residents.
Residents set their trash out at the door. Our valets carry it to your dumpster or compactor 5 to 7 nights a week, with a photo report every night.
99.7%
Show-up rate across 92,480 scheduled valet nights in the last 90 days.
From our service records, October 2026
- 5–7 Nights a Week
- Five as standard, on the nights you choose
- Nightly Reports
- Photos and GPS routes after every service
- W-2 Valets
- Uniformed, background-checked employees
See the NOI Potential for Your Community.
Scheduled valet trash gives residents a convenient way to take out the trash while creating an additional source of revenue for your community. Enter your monthly resident fee and number of homes to estimate annual revenue before service costs.
Your service cost depends on your community and market. Request a quote so you can estimate what your community keeps.
Estimated Annual Revenue Before Service Costs
$90,000 a year
300 homes × $25 a month × 12 months
- Each month
- $7,500
- Over five years
- $450,000
Estimate only. Revenue shown does not account for service costs, vacant homes, or unpaid fees. Service costs vary by market.
What’s Included in Your Valet Trash Service.
Nightly Service
5 nights a week as standard, on the nights you choose, with up to 7 available.
Labeled, Leak-Proof Cans
A 13-gallon can for every unit that fits standard kitchen bags, labeled with our phone number, email, and a QR code.
Common Areas Too
Common-area trash and pet waste stations are part of the service.
In-House Valets
Uniformed, background-checked W-2 employees, not contractors.
One Point of Contact
A district manager who supervises your valets and is the person to call.
Nightly Service Reports
Photos, notices, and GPS routes after every service, in your customer portal.
How a Night of Valet Trash Works.
Here’s what a typical service night looks like. Your schedule and pickup times may vary.
- Before 8 PM
Residents Set Out
Bagged trash goes in the leak-proof, 13-gallon can outside each front door.
- 8 PM
Valets Collect
Valets collect bagged trash from each door and take it to your dumpsters or compactor in watertight carts.
- 8 – 10 PM
Pet Stations and Breezeways
Pet waste stations and common-area trash are part of every service night.
- After service
Report Published
The night's service report, with photos, notices, and GPS routes, is published to your portal.
- Next morning
Cans Come In
Residents bring their cans inside. Your team gets the report by email, or as a digest on the schedule you choose.
An Easier Way for Residents to Get Help.
Residents can check pickup guidelines, get reminders, and contact support in the Ally Waste Resident app. It’s available in 11 languages on iPhone and Android, with no account needed.
Monday, October 12
7:32
Ally Waste Resident now
Service Reminder
Ally Waste trash pick up will begin soon.
- If your valet is still on site, they'll come back to your door today.
- We'll add a required pickup at your door for Tuesday, October 13.
- Once we've picked it up, your Home screen goes back to normal.
We recently switched our valet trash management service to Ally Waste. Since the transition, I have been very impressed with the level of service and professionalism we have received. The Ally team works closely with management to ensure a great experience for management and the residents. I would highly recommend their services for any apartment community or HOA.
What to Ask Any Valet Provider.
Here’s what to ask before choosing a valet trash provider, and how Ally Waste compares.
| Worth asking | Ally Waste | |
|---|---|---|
| Nights of service | How many nights are standard? | 5 a week standard, up to 7 |
| Who the valets are | Employees or contractors? Background-checked? | Uniformed, background-checked W-2 employees |
| Proof of service | What does your team get the next morning? | A report with photos and GPS routes every night |
| Show-up rate | Is it measured, and over what period? | 99.7% of 92,480 scheduled nights, last 90 days |
| Resident education | What do residents get, and in which languages? | An app in 11 languages, plus guidelines and signage |
| Bulk, leveling, and trash outs | In-house, or contracted out? | Available through Ally Waste (ask about your market) |
| Coverage | Where do you operate today? | 44 states, coast to coast |
Common Questions About Valet Trash.
Which nights do you pick up?
Most communities choose 5 nights a week, Sunday through Thursday. Service days are flexible, and 5 to 7 nights are available.
What happens if a pickup is missed?
Residents report it with one tap in the app, which alerts the valet right away. If the valet has already left, the pickup goes on the list for the next service. If something keeps happening, your district manager is the person to call.
How is valet trash priced?
A flat fee per door, based largely on labor rates in your area, and most communities fund it with a resident amenity fee. Large portfolios and enterprise customers get special rates.
How long are contracts?
Standard contracts run 36 to 60 months. Shorter terms are available at higher rates.
Do you serve senior living and student housing?
Yes. Along with apartment communities, we serve assisted living and senior living communities, and student housing and campus residences.
See What Ally Waste Can Do for Your Community.
Tell us about your community and we'll put together a plan with pricing for your market.
Get a quote